I have submitted a paper more than a year ago, but still I haven't heard anything back from the editor. As of today I have no idea whether my paper has been accepted/rejected or is in a review stage. Only thing I know is that it has been received, for a got a confirmation of this soon after the submission. Needless to say that I've tried several times to get in contact with the editor to find out about my paper's fate, but I got not a single reply to my status update requests. What should you do in a case like this? I was thinking of writing to the editor again to let him know that I'm withdrawing the paper from him and submitting to someone else? Is this a good idea? Are there other paths one might walk down to?
Answer
If the editor isn't responding, it's time to escalate. The journal's web page should give contact info for an editor-in-chief and/or a managing editor. Contact one or both of them and let them know that you would like an update on the status of your paper, but cannot get a response from the handling editor (include dates of submission, dates you sent emails, etc). They should take care of the situation.
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