I teach all of the writing courses for one of my college's STEM department. Occasionally, students bring me questions related to their field, e.g. they are doing some project for another course and they want to know what tools I used for a similar real-world project I did before.
- If I help the students (which would amount to suggesting some books, tools, Web sites), perhaps the department will feel I am interfering in matters where I should not, as this is not my teaching area.
- If I turn away the students, perhaps the department or (students themselves) will feel I am not committed to serving the students.
What is the accepted procedure for such a situation?
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